Effectiveness of Reward System on Motivational Level of Employees

Question: Examine about the Effectiveness of Reward System on Motivational Level of Employees. Answer: Presentation As HR is viewed as the key factor in any business, the representatives are presently the in the focal point of the administration strategy. With the persistent changes happening on the planet as of late, particularly in regards to the advancements in innovation, there is a dire requirement for the associations to reexamine the methodology of speaking with the workers. This would function as a lift to their resolve and may likewise go about as the main thrust towards the coordinated workforce (Wang, Noe Wang, 2014). This investigation will concentrate on inspecting the convenience of the motivator framework on the inspirational degree of the workforce as far as the experience of the exploration working in the Hudson Bay Company as a client care official in Canada. The scientist would work under Mr. Smith, who is the client support office of that outlet. This temporary job will inspect the adequacy of the prize arrangement of the specific association regarding the representative inspir ation. It will likewise attempt to see if the prize framework effectively mirrors the individual estimations of the representatives and the way of life if the association and the level of adaptability of the prize framework in the association. This examination will likewise inspect whether the current prize arrangement of the association contributes adequately in expanding the presentation level of the association. In addition, the investigation will likewise assess whether there is a powerful connection between the sort of impetuses that are offered to the workers and the level of the inspiration in the representatives. The investigation will likewise evaluate whether there is any significant distinction between the exhibition level of the non inspired and the persuaded workers and how the current prize and acknowledgment framework in the association help the procedure of the maintenance of the esteemed representatives. Worker inspiration is one of the huge angles in the improvement of the association, consequently the business needs to locate the specific method to rouse its representatives and upgrade their activity fulfillment. An all around structured and deliberate prize framework can act the key strategy to expand the persuasive degree of the representatives (Aguinis, Joo Gottfredson, 2013). This investigation will distinguish the huge connection between the current prize framework and the representative inspiration in the notorious departmental store Hudson Bay Company in their retail outlet in Toronto. The working hours of the specialist will be four hours every day, five days per week. The span of this specific temporary job will be two months. This examination will be constrained to recognizable proof of the particular reasons for the low execution and the de-inspiration in the workers and the viability of the current prize technique in Hudson Bay Company. While recognizing the specific re asons for the de-inspiration, insufficiency of the current prize framework and low execution rate in the representatives in the association, the examination will lead a subjective report with at least fifty workers in the association. This examination is required to begin inside a month. Presumptions and Constraints While leading the examination, there can be various imperatives that may come in the method of the scientist. Since the scientist will lead a subjective examination, the strategy can be addressed, as a large portion of the subjective specialists are reprimanded because of their abuse of the meetings. All through the entry level position, the analyst will require the inward help of the association, for example, the PC support, collaboration from the administration and above all the tremendous participation from the representatives. Because of this explanation the specialist should pick up their trust at the absolute in front of the rest of the competition. Directing a subjective report will require the specialist to set up a poll first, with the goal that the significant issues can be recognized in subtleties. Notwithstanding that, it will be simple for the specialist to examine the adequacy of the current prize and acknowledgment arrangement of the association. The meeting will likew ise not be limited to scarcely any specific inquiries, as while the meeting the scientist may pose a few other related inquiries to the workers. In this exploration, the examination will likewise have the chance to change the current structure of the exploration, if there is any additional data while leading the meetings. In this manner, the examination will be an adaptable one and it won't have any unbending structure. As the information will be gathered from the people who are engaged with the association, in this way there will be no compelling reason to sum up the information. Because of these help and accessibility of the considerable number of partners of the association at one spot, the examination will be led deftly. In any case, there can be various limitations that can come in the manner. The examination should have a different assets while finishing the investigation. This examination altogether relies upon the idea of the partners and how they will have the option to hel p out the scientist. For this investigation, the scientist should meet the client care official Mr. Smith once in seven days, so the specialist can talk about the discoveries with him. Along these lines the specialist should check whether he is accessible for the conversation or not. Mr. Smith is additionally expected to help the scientist in communicating with the workers. Be that as it may, associating with the representatives can be somewhat confounded, as every one of them may not be keen on taking an interest in the meeting and the examination. In this way, the scientist might not have the full access to the serious data. Be that as it may, if the reaction pace of the workers to the polls is negative, the scientist won't have the option to assess the results. In this examination, the scientist should get to not just the client support official in Hudson Bay Company, yet in addition the ranking directors should be met. Along these lines, their openness can hamper the exploration work. Another issue that can affect the exploration work is the affectability of the information. There might be number of representatives who might not have any desire to uncover their emotions with respect to the current prize and acknowledgment framework, along these lines this can go about as a confinement to the exploration work. Additionally, the time length of the temporary job is Deliverable Schedule The expectations of the examination work will be given into three sections. Inside the temporary position month, the analyst will partition the specific work routine in three segments; each segment will take ten days to finish roughly. In the principal segment, the specialist will discover the nature and attributes of the current prize and acknowledgment framework and how that is engaged with the framework. With the assistance of the past records, the specialist will likewise attempt to discover whether the prize framework in the association is reasonable and how that mirrors the individual estimation of the representatives and the way of life of the association. In the following area, the specialist will direct meeting with the representatives with a composed survey. Notwithstanding, the scientist should deal with the way that a portion of the data may not be the correct one, the same number of the representatives might not have any desire to uncover their sentiments about the organization prize and acknowledgment framework. Along these lines, the analyst will pick the workers cautiously who won't be hesitant to uncover their viewpoint in regards to the choices of the administration. Accordingly the specialist will convey this report to the director. In the third segment, the specialist will direct the meeting with the ranking directors of the Hudson Bay Company Toronto outlet and convey the last report to the undertaking boss. The acknowledgment measures of the undertaking might be distinctive as the temporary position coach and the college workforce director may request the report in various manners. The entry level position tutor may require the computerized duplicate of the report and the kept in touch with one simultaneously. The specialist will set up the report as per all the necessities of the bosses. The primary segment of the report will be given carefully as it will be the principal draft of the report. The subsequent segment will be given as a composed report as it will contain all the surveys topped off by the workers. The last draft of the report will be given both carefully and composed and it will incorporate an introduction with the ultimate results of the entry level position. This report may incorporate number of exceptional necessities inside the two months of entry level position. As Hudson Bay Company is a global organization, it will have worldwide representatives who may come as expounds in Canada (Hudson's Bay Company, 2017). Generally, the ranking directors might be such exile applicants. While directing meeting with them, language might be a hindrance, thusly the specialist should guarantee that there is a typical language that can be used while managing such representatives. While directing the meeting the specialist may need to travel every now and again in the event that it is required to contact other ranking directors in various different outlets. In this way, the movement costs and the time will be generally delineated before beginning the undertaking. Likewise, before beginning the venture the analyst will sign the essential records as the undertaking will manage delicate interior information of the association. In the vast majority of the subjective examination, it has been found in the past the nearness and the character of the specialist influence the reactions of the subjects, hence the analyst will guarantee that the individual forms a reliable connection with the representatives and the administration, so they can give the correct data (Mowday, Porter Steers, 2013). The scientist will likewise guarantee that the secrecy of the data is there, as there might be a few issues emerge because of the given data. This examination

Thomas Hardys Jude the Obscure Essay -- Jude the Obscure Essays

The aura and demeanor of a character is uncovered to a peruser by the creator all through any work of writing, however a huge bit of the portrayal happens in explicit examples at certain key focuses in the plot of a novel or play. This portion about Jude and Sue, from Thomas Hardy's Jude the Obscure, uncovered noteworthy bits of knowledge into their actual aims and feelings of themselves, others, and life all in all. This creator induces a one of a kind persona for every one of the occupants of these two houses by using a hopeless tone and frightful word usage, nearby imagery that copies the present circumstances where the two characters wind up entrapped. To start with, the creator presents the characters at the same time, each with a similarly forlorn and discouraged state of mind wrapping them(lines 2, 3). The individual conditions are disregarded so as to catch both of their spurned sentiments together, which drives the peruser to imagine an association between the two; this anticipates a potential secret relationship, particularly when he question[s] his reverential model(l.3). At the point when he addresses himself, he gives the indications of a low certainty level, which could uncover a low confidence and perhaps a withdrawn, calm character; the semicolon that goes before this entry uncovers much increasingly about Jude, since it interfaces the desolate and dispirited tone around this piece of the section with his sentiments about himself, prompting the end that he doesn't confide in his own judgment and has conceivably made comparative mistakes in the past(ll.2, 3). Jude watches the house as it disappear[s] behind the night con ceal, reflecting his winding down odds of experiencing Sue, which further builds up his hidde... ...ned by an occasion that doesn't intrude on the plot yet is similarly as viable at revealing the real importance and associations in the plot itself. In the tale about Jude and Sue, Thomas Hardy had the option to interconnect the narrative of a bunny and a couple so that the importance of the scene was not cheapened, and he was as yet ready to pass on his point. He utilized lingual authority that signifies restriction and a tone that catches the division that Jude and Sue feel so as to mirror his real considerations on marriage, and he represented a significant collaboration by method of an apparently immaterial act so as to show a covered up yet ground-breaking association. Through this, Hardy completely uncovered the nature and problem of both Sue and Jude so the peruser can comprehend, and anybody can identify with the widespread, center sentiments communicated in this portion.

How to Teach Leadership

How to “Teach” Leadership As we’ve already seen, tests can really throw a curveball into one’s schedule. Luckily for me, my classes are unique enough that I don’t spend hours upon hours of basically the same material each night. This semester, I’m taking Genetics, Heat and Mass Transfer, Introduction to Acting, and two classes for the GEL Program. Mine just might be the most random schedule out there. Tests introduce a whole new variable in time management because you could always argue that you’re not done studying. Fortunately, my classes for the GEL program are relatively free of curveballs when it comes to tests. Now that I’ve settled into my courses, I thought I’d tell you about the GEL classes that I’m taking this semester. 15.668: People and Organizations (9 units) (mentioned earlier by Jenny!) The 9 units mean that this course is a slightly smaller time commitment than the standard 12-unit MIT class. At the beginning of the semester, I heard there would be a midterm, but this wasn’t a deal-breaker for me. The midterm was a few weeks ago, and asked us to apply some of the concepts we learned in class to real case studies, such as the merger between US Airways and America West. Now that we’ve gotten past our only test in the class, we’re working on an individual paper about an organization of our choice and group paper about any organization’s response to an important situation (How did company A react when it developed budget cuts? What did company B do when a piece of legislation was passed?). This is my first course 15 (Business) class, and definitely stands out from all my other classes this semester. Not only does it challenge students to think outside the “p-set zone,” it helps us think in different ways than we would in our engineering classes. Our readings have covered contingent labor, evolving trends in the workplace, strategic design in an organization’s structure, and case studies on real companies that look at the cultural, political, and organizational elements that set it apart from other companies. Plus, we’ve practiced our negotiation skills in three different scenarios. It seems that the majority of students in this class are either course 15 minors or GEL students. Also, it takes place in the new Sloan Building, so it’s nice to get out of standard lecture halls and TEAL classrooms (although it is quite a walk from my classes along the infinite corridor). The class is broken into several table groups that discuss class topics and work on projects together throughout the semester. For example, in October the class looked at BP and the summer’s oil disaster. Some groups are focused on the cultural, political, or organizational elements of BP as a company, one looked at BP’s technical background, and another facilitated the discussion. This way, we tackled a huge topic as a class while learning about specific areas of the situation. ESD.05: ELLâ€"Engineering Leadership Lab (3 units) I have to admit, I was pretty excited when I signed up for ELL. I had visited two sessions last spring when I was considering the GEL Program, and I was most impressed with the focus on hands-on activities and constant feedback on performance. The ELL is a two-hour class on Fridays, so it’s also a nice end-of-the-week session because the last thing I want after a week of lectures is a lecture on “how to be a leader” or “the definition of success.” Instead, we’re building bridges out of office supplies, watching videos portraying engineering leaders in action, and competing against other table groups in GEL-pardy (a game of Jeopardy that reinforces the many requirements of the GEL program). Our homework for ELL includes a self-evaluation of our performance in an ELL activity and a feedback form for the GEL year two students (students in their second year of the GEL program who help lead the ELLs), so they can monitor what’s worth repeating next year and what can be improved upon. The three units mean that this is not a huge time commitment at all. My hope for these classes is that, while I gain the engineering skills in my Chemical Engineering major, I learn how to work with others who may or may not share my technical background. By looking at various organizations and their engineering structure and evaluating my own leadership skills, these classes should give me a well-rounded introduction to engineering leadership.

Christianity, Islam, Hinduism And Buddhism - 1206 Words

Introduction On earth, there are seven continents, one hundred ninety-six countries and a population of seven billion one hundred twenty-five million. What makes everyone stand out is their religion and culture. There are approximately four thousand two hundred religions, faiths and belief systems in the world. Out these many faiths, the most followed and practiced ones are Christianity, Islam, Hinduism and Buddhism. Being the most practiced religion Christianity has over two billion followers. At second, Islam has over one billion adherents. Hinduism has about nine hundred million followers and Buddhism has about four hundred million followers. Soon after are Sikhism, Judaism and Baha’ism. Like most of the other religion, Christianity has a God. Christians believe that Jesus is the Son of God, and was the messiah promised in the Old Testament. It is believed that Jesus was sent by God to earth to save humanity from the consequences of its sins. They believe that there is only one God and that he is perfect, omnipresent and knows everything. It is believed that He created the universe, operates it and intervenes in it. God loves everyone unconditionally though adherents have to comply with various conditions in order to achieve salvation. Although Christians believe that there is one God, they believe he has three forms: God the Father, God the Son and The Holy Spirit. God the Father is believed to be Jesus’ father. He sent an angel to Mary, Jesus’ mother, who gave her aShow MoreRelatedHinduism, Buddhism, Christianity, And Islam2109 Words   |  9 Pagesit something completely different? There are various different religious views held on death by Hinduism, Buddhism, Christianity and Islam. There are also non-religious worldviews about death by postmodernists. One lives his life based on what they perceive will befall them after death. Therefore, the way one lives their life is controlled by what they believe will happen after their death. Hinduism is one of the world’s oldest religions and is still around today, being the third largest religionRead MoreChristianity, Islam, Buddhism, And Hinduism2587 Words   |  11 PagesMany religions are practiced throughout the world. The most common ones are l Christianity, Judaism, Islam, Buddhism, and Hinduism. Each of these have their own views, preachers and followers. Every religion is independently known because of its distinguishing holy being and god to be worshipped. Religions give their followers the particular strategies and rules in which to lead their lives. These rules and strategies give the distinctive identity to the followers of the particular religion. TheRead MoreChristianity, Islam, Hinduism, And Buddhism Essay2361 Words   |  10 Pagesprovide morals to help stop injustices that comes from the capitalistic society that ushers globalization to every corner of the earth. He also states that globalization is mutually beneficial to the global religions such as Christianity, Judaism, Islam, Hinduism, and Buddhism because it â€Å"can help free world religions from troubling alliances with particular communal identity and politics and nudge them to rediscover their genuine universality.† For Volf, these religious practices â€Å"are not ‘by nature’Read MoreIslam, Hinduism, Buddhism And Christianity Comparison1025 Words   |  5 PagesPractices of Hinduism, Islam, Hinduism, Buddhism and Christianity Comparison Hinduism, Islam, Hinduism, Buddhism and Christianity developed centuries ago and have been practiced since then to today. Groups of people who practice these religions are bound to the conventional norms, beliefs, cultures and way of life of each. Each religion has a particular faith in a supreme being (Woodhead, Partridge Kawanami, 2016). Muslims believe in Allah, Christians believe in Jesus Christ, Hindus believe inRead MoreChristianity, Confucianism, Buddhism, Hinduism, And Islam2580 Words   |  11 Pagesâ€Å"self† in Hinduism, Buddhism, Confucianism, Taoism, Judaism, Christianity, and Islam. Please state the views of each tradition fully and clearly. In life, one will undertake a spiritual journey in which you will uncover the meaning of the self. Many religions, including Hinduism, Confucianism and monotheistic religions, have developed philosophies placing importance of the â€Å"self.† Emphasis on morality, virtues, honest contribute to the development of the inner self. In religions such as, Islam and JudaismRead MoreSimilarities Between Hinduism And Buddhism942 Words   |  4 PagesCCOT Essay Hinduism and Buddhism were both founded and popular in northern India by 600 CE. Although Hinduism and the Hindu caste system maintained a strong influence in South Asia throughout 600-1750 CE, the Hindu majority eventually gave way as Buddhism, Islam, Christianity, and syncretic faiths gradually moved in and across the Indian Ocean basin by 1750 CE. Even then, Hinduism did spread from northern India through southern India to Southeast Asia. The caste system was maintained from 600-1750Read MoreSimilarities Between Christianity And Islam1409 Words   |  6 Pages Christianity and Islam were both spread in socially and economically similar and politically different. They both had an important people that role and spread of the religions. Christianity included the individuals of who believe in Jesus Christ. Christians are the flowers of the Christ who often believed is the son of the God (â€Å"the father†); Christians strongly believe that Christ will return after the next life; the end of the world. Islam consists of individuals who believe in Allah, the godRead MoreWorld Religion: Christianity the Most Widespread Religion in The World1473 Words   |  6 Pagesaround the world. The six world religions are Christianity, Islam, Judaism, Hinduism, Buddhism, and Confucianism. Many of these religions are monotheistic, which is the belief of only one god or one higher power. There are also polytheistic believers, which is the belief in many or more than one god. These six world religions have a lot in common and they also have their differ ences that make their certain religion or belief special to them. Christianity is the most widespread religion in the worldRead MoreThe Religions Of Islam, Hinduism, And Buddhism1241 Words   |  5 Pagesdeveloping world. This paper will discuss the major religions of Islam, Christianity, Hinduism, and Buddhism and how these faiths connect to politics of nations. Islam has always been a very mixed within state and society as a whole, with no true line between church and state. Islam began in the Arabia by the Prophet Muhammad in the seventh century, and is the second largest religion in the world today. Muslims are the followers of the Islam and believe in only on God, or Allah. Muslims base their beliefsRead MoreClassification of Religions1509 Words   |  7 PagesRELIGIONS: Abrahamic religions are the religions that originate from one source i.e. Abraham (A.S). These are monotheism religions i.e. belief in the existence of one and only one GOD. The main three Abrahamic religions are: * Judaism * Christianity * Islam JUDISM Judaism is among the worlds oldest monotheistic religions and the first of the three Abraham religions. Around 12 million people in the world believe in Judaism. They are mostly in the United States and Israel. The Torah, or Hebrew

Negative Effects of Sex in Advertising - 1151 Words

Advertisers around the world face one of their biggest challenges today which is to be able to break through the massive amount of commercials and advertisements that people see each day. The average person is opportuned to see about 2,500 advertisements each day. These advertisements can be from a commercial about a detergent that makes your cloth smell really good after washing it to another commercial that is about people seeing you as a celebrity because you are driving a certain brand of vehicle. So how can these advertisers differentiate themselves from the other commercials that you see everyday? They simply use sex. Sex in advertising can be defined as the use of any type of sexual imagery to draw the interest of the consumer to buying a particular product or service. The use of sex in advertising as mentioned earlier is said to have boasted a lot company’s revenues, but it also has its negative side which has caused a lot of problems in societies around the world. The idea of using sex in advertising is a very smart way that advertisers use to gain attention of consumers, but it has its negative effects like depicting women as sex objects, forcing sexual innuendos on children, causing body dissatisfaction among youths even adults and it also attracts negative backlash on the companies that use it. It can attract the wrong kind of attention and sometimes it wont lead to the company becoming a bigger and better brand. First, sex in advertising has been proven toShow MoreRelatedThe Problem About Using Sex in Advertisements Essay1269 Words   |  6 PagesAdvertising is an important form of communication between products and customers. How to get viewers’ attention is first thing need to consider for advertising. Sexual appeal is become very useful tool in advertising, and it use is increasing. The sex appeal has a very long history, the first sex appeal advertising was introduced in 1911 by Woodbury’s Facial Soap (Campaign,2014). Once this advertising is released it has caused an enormous controversy, it is considered so risquà © and inappropriateRead More Humor Should Replace Sex in Media Advertising Essay1601 Words   |  7 PagesHumor Should Replace Sex in Advertising   Ã‚  Ã‚   In todays society, we as consumers are exposed to media on a daily basis. Beginning the day with a glance at the daily newspaper and finishing the evening with a television program, the average person cannot escape the clutches of the media in its seemingly endless forms. Along with presenting objective information that includes local news, weather, and sports, a main function of modern media is advertising.    Two effective methods of catchingRead MoreSex Should Not Sell865 Words   |  4 PagesSex should not sell Do not ever underestimate the persuasive influential power, of gorgeous women with more cleavage, or the power of a gentleman with a muscular body, to increase the consumer’s consumption. Tom Reichert in his book â€Å"The Erotic History of Advertising† emphasizes the idea that sometimes this frequent use of the sex sells technique increases some consumer interest and builds a strong brand identity (Reichert). In fact, Sex was used to advertisements since the 1900’s when theRead MoreGender Portrayal Of Gender Roles953 Words   |  4 PagesCollins, 2011). This gender stereotyping effect is especially prevalent within advertising. Because advertisements in the media frequently rely on gender roles to promote products and services (Eisend, 2010), research examining the effects of gender portrayals in advertising has become increasingly important in the social and behavioral sciences. Of particular significance to marketing professionals is the influence of gender stereotyping on perceived advertising effectiveness. Understanding how consumersRead MoreSex in Advertising1358 Words   |  6 PagesSex in Advertising I chose sex in advertising for my research topic because I do not know about it well, even though a lot of sexual images and texts in advertisements. When I was a little kid, I often surprised by ads with sexy woman. Even now, I sometimes have my eyes glued to such kinds of advertising. I wonder that there are some physiological reasons why people pay attention to sex images. Also, learning about sex in advertising is useful for my career because I want to work for an advertisingRead MoreHow Is Mass Media Effecting This Generations Sexuality?663 Words   |  3 Pageschild, I did not notice the sex reference to pornographic magazines in the show Ed, Edd, and Eddy, 2003.) Not only is TV causing adolescents to become more curious but it is also influencing ideas about what is normal and expected during sexual activity (Kittleson 74). Because the way sex is present on TV, adolescents depict it as an activity without risks or consequences. Adolescents become oblivious to unplanned pregnancy, sexually transmitted diseases, and even sex addiction. It was until recentRead MoreCritique on Advertising in Our Society1034 Words   |  5 PagesCritique On Advertising In Our Society A critique on the impact of advertising in our society. Consider visuals and verbal or written language. (1000 words) The impact of advertising on our society is a fiercely debated topic, and has been ever since the conception of advertising in its most basic form. There are negative and positive social and economic impacts upon society from advertising in its various forms. For instance, advertising promoting public welfare has a positive social impactRead MoreThe Effects Of Media On Gay Male Body Image1209 Words   |  5 Pages7) Lanzieri, N., Hildebrandt, T., (2015). Using Objectification Theory to Examine the Effects of Media on Gay Male Body Image. Clinical Social Work Journal, 44(1), 105-113. The existing studies have indicated the gay male adults are more likely to develop body image dissatisfaction than other male populations due to variety of social and culture elements—particularly in media. Lanzieri and Hildebrand argued that gay media sources had produced the ideal male physique that negatively impact on itsRead MoreThe Advertisement Of The Super Bowl1192 Words   |  5 Pagesamount of money that advertising companies spend on these ads, it seems that they should do something that would be more attention-grabbing. In reality, this advertising technique is one of the most effective ways for corporations to sell their products. Humans naturally notice sexual behavior, so when advertisements present a product in a sexual way on television, consumers are much more likely to remember it or buy it in the future (Reese Sorrow). Though sex in advertising has been shown to successfullyRead MoreThe Effect Of Explicit Sexualstimuli On The Brand Name Recall1412 Words   |  6 Pagesoldstudents, such stimuli was found to exert a negative effect on messagecomprehension among this population segment when there is a substantialvolume of information available for processing (Severn, Belch, and Belch,199 , pp. Do the advertisements that you have seen that includedmembers of the opposite sex make you want to do anything in particular? Did the advertisements that included members of theopposite sex make you think differently about that sex than you havethought before seeing the advertisements

The Making of a Great Place to Work †the Story of Marriott International Free Essays

The making of a Great Place to Work ® – the story of Marriott International A friend was narrating his story of an experience at the Ritz – Carlton hotel. He was suffering from a sore throat and decided to take his mother’s advice and called room service asking for a glass of hot milk mixed with a spoon of turmeric. Three years later after checking into the same hotel, he promptly receives a phone call from the room service, â€Å"Sir, would you like your favorite hot milk with turmeric! Much as he hated drinking hot milk with turmeric, my friend was impressed by the memory of the hotel’s staff. We will write a custom essay sample on The Making of a Great Place to Work – the Story of Marriott International or any similar topic only for you Order Now The Ritz-Carlton is one of the many brands of Marriott International. â€Å"Take care of the associates, and they’ll take good care of the guests, and the guests will come back. † This was what J Willard Marriott said many decades ago. The founder of Marriott has since been vindicated many times over. Today, Marriott International has nearly 2,900 lodging properties located in the United States and 67 other countries and territories. Between now and the end of the year it will add another 100 properties to take the tally to 3000 properties. Marriott International, Inc. , is a leading lodging company. Its heritage can be traced to a root beer stand opened in Washington, D. C. , in 1927 by J. Willard and Alice S. Marriott. Today, the company manages and franchises hotels and resorts under the Marriott, JW Marriott, Renaissance, Bulgari, The Ritz-Carlton, Courtyard, Residence Inn, SpringHill Suites, TownePlace Suites, and Fairfield Inn brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club International, The RitzCarlton Club, Grand Residences by Marriott, and Horizons brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; operates conference centers; and manages golf courses. Marriott consistently makes it to Fortune’s Best Employer’s List. And it is number 5 amongst the Top 25 Great Places to Work ® in India. Visit a Marriott property and you will sense the enthusiasm and energy of their Associates (They call their employees Associates). I decided to visit their Juhu property and talk to a few employees to find out what makes this hotel an employer of choice. Here’s what I found. 1. A strong Brand Marriott International does not own the hotels it operates. It owns the brands and runs the management. In this sense it is a true professional services firm. A lot of people can construct a world class property; it takes a Marriott management team to make it a world class hotel. â€Å"When I was working with a rival chain, I kept on wondering, if Marriott can do it, why can’t we,† confided a senior manager. â€Å"When I decided to shift from Delhi to Mumbai, I had a colleague who used to work in Marriott in Mumbai. She almost forced me to come for an interview at Marriott,† shared the current head of Training.  ©Great Place to work ® Institute,India 2. True Empowerment Empowerment is the cornerstone of â€Å"the Marriott way. Marriott has numerous examples of how their Associates feel empowered. Employees decide when to give a fruit basket or other complimentary items to guests. There is a high degree of pride in the unique relationships they form with their guests. One example quoted was how an Associate in a restaurant offered the most expensive bottle of champagne to an unhappy guest- as a complimentary gift! Such examples are applauded and recognised. In the employee website, as well as, the company website you will find a number of stories of exemplary behaviour of Associates. . Guarantee of fair treatment Marriott employees feel empowered because they know that fair treatment is a cornerstone of the Organisation’s philosophy. This is what J W Marriott, Jr, current Chairman and CEO has to say, â€Å"I want our Associates to know that there really is a guy named Marriott who cares about them†¦Ã¢â‚¬  Bill, as he is affectionately called, makes sure these are not empty words. Each manager has to give an undertaking of fair treatment. There is a process of escalation of employee grievances (Speak Out process), right up to him. Indeed, as the current HR Manager found out, getting a call from Bill’s office to enquire about an employee grievance is not surprising. Considering that Marriott employs over 150,000 employees globally, this is a strong example of the emphasis placed on fair treatment. And for employees too shy to write to Bill, there is always the option of anonymously calling up the Integrity hotline, a 24 by 7 toll free number. As one employee commented, â€Å"A very unique thing in this place is the work culture. I think all Associates are treated equally. At an individual level there are differences but no one turns their back when someone actually needs help. † 4. Communication If fairness ensures that employees are not penalised for doing the right thing, communication processes are what ensures that employees know what the right thing is. This is what Bill Marriott says in his blog (http://www. blogs. marriott. com), â€Å"Many years ago, Marriott did something revolutionary at the time for hotels. We not only began asking guests about their stays, what they liked and didn’t like, but we also took that information and created databases and tracking mechanisms so we knew how each hotel was doing. Marriott is the only hotel I know of which has a daily newspaper, called the Daily Packet. The Daily Packet is a communication tool which comprises of the Hospitality Basic of the Day, Events for the day, Daily Birthdays, Special guest recognition of associate efforts, HR eye opener for the day, Daily occupancy rate, etc.  © Great Place to work ® Institute,India So the chances are the Associate who offered the bottle of champagne to the customer, did it with the full knowledge of how well the business is doing, and whether she can afford to spend that much on service recovery. An important part of the communication process is the performance communication. Every quarter the GM addresses the associates and shares the Balance Score Card which comprises of the Revenue, Guest Satisfaction Survey results, Turnover rate, Audit Scores etc. The winners for departmental and individual recognitions schemes are awarded during this Quarterly Associates Meeting. This is followed by the department head along with the line manager conducting a quarterly performance review with the Associates. This is to give the Associate feedback and an overview of the last quarter and set his goals and action plan/development for the next quarter. 5. The Marriott way I cannot end an article on Marriott without emphasising their 12 rules of success. Like any other great Organisation (Remember JJ’s Credo), Marriott has defined its 12 rules of success as under: 1. Continually challenge your team to do better. 2. Take good care of your employees and they’ll take good care of your customers, and the customers will come back. 3. Celebrate your people’s success, not your own. . Know what you’re good at and mine those competencies for all you’re worth. 5. Do it and do it now. Err on the side of taking action. 6. Communicate. Listen to your customers, associates and competitors. 7. See and be seen. Get out of your office, walk around, make yourself visible and accessible. 8. Success is in the details. 9. It’s more important to hire people with the right qualities than with specific experience. 10. Customer needs may vary, but their bias for quality never does. 11. Eliminate the cause of a mistake. Don’t just clean it up. 12. View every problem as an opportunity to grow. The above rules are supported by 20 Basics – basic behaviours that exemplify the above rules. Marriott’s brand beliefs can be summarised in one line as their spirit to serve- their Associates, Customers and Community. In line with the above Marriott have awards for Community Service and Diversity. Do not be surprised if you see hundreds of Marriott employees (joined by enthusiastic guests) descending on Juhu beach to clean it up. They did precisely that. Just as they took care of 26 school kids and many others during Mumbai floods. Great Place to work ® Institute,India I recall visiting a friend of mine in the HR department of a reputed five star hotel in the beginning of my career. The HR department was in the basement. My friend took me to the staff canteen, a dimly lit place where we were served some beaten rice (Poha) from an Aluminium Container, in a steel plate. I was amazed to see the difference between the basement and the other floors. Times have changed. The HR department in Marriott is at the same level as the Reception. And the basement is no less. For Marriott the â€Å"Heart of the Organisation† is as important as the â€Å"Front of the Organisation†. As you walk through the â€Å"Associate Corridor† which is designed to make you proud to be in Marriott, and enter the Associate canteen, you can’t help exclaiming,† Are all restaurants in this hotel as good as the Associate canteen?! † ____________________________________________________________ ____________ The author is CEO of The Great Place to Work ® Institute, India. He can be reached at pbhattacharya@greatplacetowork. in Views expressed are personal.  ©Great Place to work ® Institute,India How to cite The Making of a Great Place to Work – the Story of Marriott International, Papers

Morehead Cain Essay Prompt Example For Students

Morehead Cain Essay Prompt A monologue from the play by Lord Byron NOTE: This monologue is reprinted from Lord Byron: Six Plays. Lord Byron. Los Angeles: Black Box Press, 2007. ADAH: Twere better that he never had been born?Oh, do not say so! Where were then the joys,The mothers joys of watching, nourishing,And loving him? Soft! he awakes. Sweet Enoch!Oh, Cain! look on him; see how full of life,Of strength, of bloom, of beauty, and of joy—How like to me—how like to thee, when gentle—For then we are all alike; ist not so, Cain?Mother, and sire, and son, our features areReflected in each other; as they areIn the clear water, when they are gentle, andWhen thou art gentle. Love us, then, my Cain!And love thyself for our sakes, for we love thee.Look! how he laughs and stretches out his arms,And opens wide his blue eyes upon thine,To hail his father; while his little formFlutters as winged with joy. Talk not of pain!The childless cherubs well might envy theeThe pleasures of a parent! Bless him, Cain!As yet he hath no words to thank thee, butHis heart will, and thine own too.